Transtrack International BV/Transtrack Services BV (”we”) are committed to protecting and respecting your privacy.
This notice together with our terms and conditions (available upon request) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
For the purposes of data protection legislation in force from time to time, the data controller is Transtrack International BV/Transtrack Services BV, Science Park 400, 1090 XH Amsterdam, The Netherlands.
We collect a variety of information that you provide directly to us. In general, we collect information from you through:
The types of data we collect directly from you include:
We collect information about you to carry out our core business and ancillary activities.
We process the data listed above for the following purposes:
We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.
You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by letting us (email@example.com) know of this decision.
We’ll also send you service-related announcements when it’s necessary to do so.
We may share your data with our subsidiaries/affiliates to process it for the purposes of inter-group administration and to deliver products or services where elements of these are provided by group companies other than those with which you have directly contracted.
We may also share your personal data with the below third parties:
We may also share your data with third parties who we partner with for advertising campaigns, contests, special offers or other events or activities in connection with our products and/or services, unless you choose to opt out of such communications.
Your data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws. Data may also be shared with third party service providers who will process it on our behalf for the purposes above. Such third parties include, but are not limited to, providers of maintenance and services.
The data that we collect from you may be transferred to, and stored outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers, in which case the third country’s data protection laws will have been approved as adequate by the European Commission or other applicable safeguards are in place.
We are committed to ensuring that your data is secure. We take reasonable measures including administrative, technical and physical procedures to protect your data from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction.
This high level of security can only be effective if you follow certain security practices yourself including never sharing your Account or login details with anyone. If you believe that any of your Account login details have been exposed, you can change your password at any time through the application portal, but you should always also immediately contact your company IT Security team and us.
Transmission of information via the Internet is not completely secure. Therefore, we cannot guarantee the security of the transmission of your data to us. Any transmission is at your own risk. Once we have received your data, we will use strict procedures and security structures to prevent unauthorized access.
We keep your data for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
You can request the erasure/correction of your data via emailing this request to: firstname.lastname@example.org.
We do not own, control or direct the use of any of the data stored or processed by any customer/partner. Only the customers/partners are entitled to access, retrieve and direct the use of such data. We are fully unaware of what data is actually being stored or made available by a customer/partner by using our products. We do not directly access such data except as incidentally authorized by the customer/partner, or as necessary to provide support/services to the customers/partners.
The customer/partner is the data controller under the GDPR for any data containing personal data, meaning that such party controls the manner such personal data is collected and used as well as the determination of the purposes and means of the processing of such personal data.
We are not responsible/liable for the content of the personal data contained in the data or other information stored on its servers (or its subcontractors’ servers) at the discretion of the customer nor are we responsible/liable for the manner in which the customer collects, handles disclosure, distributes or otherwise processes such data/ information.